Privacy Policy

This Privacy Policy describes how Firefly Permanent Lighting Experts collects, uses, and shares personal information of users of our website, fireflylightingexperts.com, and our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you fill out a contact form, request a quote, or otherwise communicate with us.
• Payment Information: When you purchase our services, we collect payment information, such as credit card details or bank account information. This information is processed securely by our payment processors.
• Usage Data: We collect information about how you use our website, such as the pages you visit, the links you click, and the time you spend on our site. This information is collected through cookies and other tracking technologies.
• Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide you with the services you request, such as installing permanent holiday and dynamic LED accent lighting.
• Communication: To communicate with you about our services, respond to your inquiries, and provide customer support.
• Marketing: To send you promotional emails and newsletters about our services and special offers. You can opt-out of receiving these communications at any time.
• Improving Our Website: To analyze how users interact with our website and to improve its functionality and content.
• Legal Compliance: To comply with legal obligations and to protect our rights and interests.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who help us operate our website, process payments, and provide other services. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
• Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to personalize your experience, analyze website traffic, and target advertising. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information transmitted online.
• Storing your information on secure servers.
• Limiting access to your information to authorized personnel.
• Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at [Your Contact Information].

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the posting of changes constitutes your acceptance of the changes.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

[Your Contact Information]